Shipping policy
Shipping Policy
We aim to deliver your order as quickly and transparently as possible. Please find our complete shipping, transit, and pricing details below:
1. Shipping Rates & Costs
-
Orders over $20.00: Free Standard Shipping within the United States.
-
Orders under $20.00: A flat rate of $7.49 will be applied at checkout.
-
Express Shipping: An optional expedited service is available for a flat rate of $15.00.
2. Processing, Transit, & Order Cutoff Times
-
Order Cutoff Time: 5:00 PM (EST) — Orders placed after this time will begin processing the following business day.
-
Order Processing Time: 0–1 business days (Monday to Friday).
-
Standard Transit Time: 3–5 business days (Monday to Friday).
-
Express Transit Time: 1–2 business days (Monday to Friday).
-
Total Estimated Delivery Timeline: 3–6 business days for Standard Shipping.
3. Shipping Destinations & Tracking
-
We currently ship exclusively within the United States.
-
Secure tracking information will be sent directly to your email address as soon as your package leaves our fulfillment location in Ho-Ho-Kus, New Jersey.
4. Delayed Delivery
While we work closely with our delivery carriers to ensure on-time service, transit times may occasionally vary due to external factors beyond our control, such as federal holidays or severe weather conditions.
If your order does not arrive within our estimated timeline, please reach out to our support team directly at support@happybumpstrap.com and we will gladly track it down for you.